Shipping policy

📦 Kailash Creation Shipping Policy

 

At Kailash Creation, we aim to deliver your favorite jewelry and accessories quickly, safely, and affordably. Please read our shipping policy carefully to understand how your orders are processed and delivered.

🚚 Shipping Coverage

  • We ship across India through trusted courier partners.

  • International shipping is currently not available.

⏱️ Processing Time

  • Orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Once your order is shipped, you will receive a tracking ID via email/ WhatsApp /SMS to track your package.

📦 Estimated Delivery Time

  • Metro Cities: 2–3 business days

  • Other Cities & Towns: 2–4 business days

  • Remote/Interiors: 3–5 business days

Delivery timelines are estimated and may vary due to courier delays, festivals, or unforeseen circumstances.

💰 Shipping Charges

  • Free Shipping on all prepaid orders above ₹499.

  • For orders below ₹499, a standard shipping charge of ₹49 applies.

🔒 Order Tracking

  • Once dispatched, you can track your order using the tracking link sent to your registered email/phone number.

  • If you face issues tracking your order, please contact us at customerservice@kailashcreation.com.

📬 Delivery Issues

  • If the package is undelivered due to incorrect address or repeated delivery attempts, it will be returned to us. Reshipping may incur additional charges.

  • Please ensure your address, contact number, and pin code are correct while placing the order.

❓ Need Help?

For any queries regarding shipping, feel free to contact us at:
📧 customerservice@kailashcreation.com
📞 +91-9034060384

We are always happy to assist you! 💖